TankAware
User Guide v1.0
TankAware
Table of contents
Getting started
Companies and workspaces
Interface overview
User roles and permissions
Core features
Common daily tasks
FAQs
TankAware CMMS User Guide
How to use TankAware CMMS to manage fuel storage operations
The TankAware CMMS User Guide is designed to help system owners, operators, and industry service providers confidently use TankAware CMMS to manage fuel storage operations. This guide provides clear, step-by-step instructions for completing inspections, managing sites and systems, tracking deficiencies, and maintaining accurate, auditable compliance records.
Whether you are setting up your organization for the first time or performing daily operational tasks, this guide supports consistent, compliant workflows and helps ensure critical information is captured correctly and accessible when needed.
About TankAware CMMS
This user guide is for TankAware Canada Inc.’s (TankAware) cloud-based based computerized maintenance management system (CMMS) purpose-built for fuel storage operations, TankAware CMMS. It brings inspections, maintenance, and records into one centralized, auditable system.
TankAware is a Canadian SaaS company with decades of real-world experience in fuel storage and environmental compliance, purpose-built to help organizations manage regulated infrastructure with confidence, clarity, and accountability.
Who this guide is for
This guide serves two main audiences:
System owners and operators:
Organizations that own petroleum storage sites - Facility operators managing day-to-day tank operations - Compliance managers ensuring regulatory adherence
Industry contacts (service providers):
Contractors performing maintenance and repairs - Service companies providing inspections - Equipment suppliers and other industry partners
How to use this guide
- New users: Start with Getting started and follow the First-time walkthrough
- Looking for a specific task: Review Common daily tasks
- Having trouble: Visit Troubleshooting and frequently asked questions (FAQs)
- Need a quick definition: Refer to Appendix A: Glossary
Tip: Use the table of contents to jump directly to any section.
Accessing TankAware CMMS
TankAware CMMS is accessed through your web browser. No software installation is required.
| Resource | URL | Purpose |
|---|---|---|
| Main Website | https://tankaware.com | Create accounts - Log in - Manage companies |
| Company Workspace | https://yourcompany.tankaware.com | Access your company’s dashboard - Manage sites, systems, and inspections - Perform daily operations |
Note: Replace “yourcompany” with your actual company subdomain (assigned during company setup).
Creating your account
Step 1: Go to the signup page
- Visit https://tankaware.com
- Click Sign Up in the top-right corner
Step 2: Select your organization type
Choose one of the following:
| Option | Choose if you... |
|---|---|
| System Owners & Operators | Own or operate petroleum storage sites |
| Industry Contacts | Provide services (contractors, suppliers, engineers, etc.) |
Click Next after selecting.
Step 3: Complete the registration form
Fill in the following information:
- Full Name: Your complete name
- Email Address: Use a valid email you can access
- Phone Number: Contact number
- Address: Street address, city, province, postal code
- Password: Must include:
- 8-32 characters
- At least one
- uppercase letter
- At least one lowercase letter
- At least one number
- Confirm Password: Re-enter your password
Step 4: Accept agreements
Check the box for Privacy Statement (required) – Optionally check Newsletter to receive updates
Click Sign Up to create your account.
Verifying your email
After signing up, you must verify your email address.
- Check your inbox for an email from TankAware
- Click the verification link in the email
- You’ll see a confirmation message: “Your account is verified”
- Click Continue to proceed
Email not arriving:
Check your spam or junk folder - Wait a few minutes and click
Resend email:
Ensure you entered the correct email address
Note: You cannot access your company workspace until your email is verified.
Logging in
Using password:
- Go to https://tankaware.com
- Click Log in
- Enter your email and password
- Click Sign In
Using one-time password (OTP):
- Click Log in
- Switch to OTP sign-in method
- Enter your email
- Check your email for a 6-digit code
- Enter the code to log in
Screenshot placeholder:
Login screen with OTP option shown
Password recovery
If you forget your password:
- Go to the login page
- Click Forgot Password
- Enter your email address
- Click Submit
- Check your email for a reset link
- Click the link and create a new password
- Log in with your new password